How long does it take to get a response?
by Lorna
Our Helpdesk is staffed Monday through Friday 8-4 Pacific Time. The response time within this timeframe is within the hour, most of the time within minutes. However if a ticket is sent after this time a response will be given within a 24-hour time frame.
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See also
Helpdesk Use > How do I create a ticket?
Helpdesk Use > Why do I get taken to the FAQ section when trying to send a ticket?
How to Use The Site > What do I do if I have a question about the content of a question?
Helpdesk Use > What is the Support Article section of the helpdesk?
How to Use The Site > I have a question and would like to talk to someone, what is the best way to contact you?
