How do I know if my ticket was sent correctly?
by Lorna
A “Thank you- Submission Received. Please see the tracking number below” will appear on your screen after you press the submit button. You will also receive a confirmation email in your inbox stating that your Helpdesk submission has been successful.
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See also
Helpdesk Use > How long does it take to get a response?
Helpdesk Use > Why do I get taken to the FAQ section when trying to send a ticket?
Helpdesk Use > How do I create a ticket?
Helpdesk Use > Where do I go to read my ticket response?
How to Use The Site > What do I do if I have a question about the content of a question?
